What is Easy Home?

Easy Home is an online platform that connects homeowners and tenants directly, eliminating agent fees and providing a seamless home-finding experience in Nigeria.

How does Easy Home work?

Homeowners list their properties with verified details, while tenants can browse, take virtual tours, and book appointments to view properties. Transactions can be securely processed through our escrow service.

Is Easy Home available across Nigeria?

Yes, Easy Home is accessible nationwide, but property availability depends on listings by homeowners.

How do I sign up?

You can sign up by providing your email, phone number, and necessary identification for verification.

Why do I need to complete KYC verification?

KYC ensures transparency and security by verifying the identity of all users, reducing fraud and illegal listings.

How long does verification take?

Verification typically takes 24-48 hours, depending on the accuracy of the provided documents.

How do I list my property on Easy Home?

Simply sign in, go to the "List Property" section, provide details, upload images/videos, and submit for verification.

Can I search for houses based on location and price?

Yes, our platform offers filters to search based on location, price range, house type, and other preferences.

Are the property details accurate?

Yes, all properties undergo verification before being listed to ensure accuracy and authenticity.

Is it safe to make payments through Easy Home?

Yes, we provide an escrow payment system that ensures funds are only released once both parties are satisfied.

What payment methods are supported?

We support bank transfers, credit/debit cards, and mobile payment options.

What happens if I encounter a fraudulent listing?

Report the listing immediately using the "Report" feature, and our team will investigate and take necessary action.

Can I schedule a visit to see a property in person?

Yes, tenants can book appointments with homeowners for physical property tours.

Is virtual property viewing available?

Yes, we provide 3D virtual tours for most listings to help tenants explore properties remotely.

Can I find roommates on Easy Home?

Yes, users can search for shared housing options and connect with potential roommates.

How do I ensure a good match for a roommate?

Review roommate profiles, chat with potential matches, and discuss preferences before committing to shared living.

How do I contact Easy Home support?

You can reach our support team via email, phone, or the in-app chat feature.

What if I face issues with a transaction?

Contact customer support immediately, and we will assist in resolving the issue. For more inquiries, visit our website or reach out to our support team.