1. Introduction

    Easy Home values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By using Easy Home, you consent to the practices described in this policy.

  2. Information We Collect

    We may collect the following types of information:

    1. Personal Information

      • Name, email address, phone number, and other contact details.
      • Identity verification details (e.g., government-issued ID) for KYC purposes.
    2. Property Information

      • Details of properties listed, including location, pricing, and multimedia (photos, videos).
    3. Usage Data

      • IP address, browser type, operating system, and other technical information.
      • Pages visited, time spent on the website, and other usage patterns.
    4. Payment Information

      • Bank account details or other payment information required for escrow transactions.
  3. How We Use Your Information

    We use your information to:

    1. Facilitate the connection between homeowners and tenants.
    2. Verify property and user information to ensure a secure platform.
    3. Provide customer support and respond to inquiries.
    4. Process payments securely through escrow services.
    5. Improve our website and services through analytics.
    6. Send important updates, such as changes to terms or features.
  4. Sharing Your Information

    We do not sell or rent your personal information. However, we may share your information in the following situations:

    • With Other Users: To facilitate communication between homeowners and tenants (e.g., contact details shared after agreements).
    • Service Providers: With third-party partners who help operate the platform (e.g., payment processors).
    • Legal Obligations: When required by law or to protect our rights, users, and platform from fraud or harm.
  5. Data Security

    We implement robust security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no system is entirely secure, and we cannot guarantee complete security. Users are encouraged to maintain the confidentiality of their account credentials.

  6. Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    • Enhance user experience by remembering preferences.
    • Collect analytics on website performance and usage.

    You can manage cookie preferences through your browser settings.

  7. Your Rights

    As a user, you have the following rights:

    • Access your personal data and request a copy.
    • Correct or update inaccurate information.
    • Request deletion of your personal data (subject to legal and contractual obligations).
    • Opt out of marketing communications.

    To exercise these rights, please contact us at [insert contact email].

  8. Retention of Data

    We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  9. Third-Party Links

    The Easy Home website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

  10. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you. Continued use of Easy Home after changes are made constitutes acceptance of the updated policy.

  11. Contact Us

    If you have any questions or concerns about this Privacy Policy or your data, please contact us at easyhome@gmail.com.